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Online shops in Rwanda

Online shops.
Built for Rwanda.

A shop on your website where customers see your products, put them in a basket and pay by MTN MoMo, Airtel Money or card, all from their phone. You see every order and payment in one place.

shop.rw
Handmade in Rwanda
Agaseke basket, medium18,000 RWFAdd to cart
Pay 18,000 RWFMTN MoMoAirtel MoneyCard078 ••• •• 42Pay now
Check your phoneEnter your Mobile Money PIN to approve the payment.
Payment receivedOrder 1048 is confirmed. A receipt is on its way by SMS.Track order
An illustration of a phone checkout with Mobile Money.

Why shops fail

Most online shops do not lose sales on the first page. They lose them at the moment of paying.

A customer has chosen what they want, then meets a long form that is painful on a phone, a payment method they do not use, or no message after paying. Triad builds shops around that moment: few steps, the payment methods your customers already trust, and a clear confirmation the second the money arrives.

That focus comes from real work. Triad built WeConfirm Pay, which checks that a Mobile Money payment really arrived and tells the shop straight away.

What you get

  • Product pages that answer questions

    Photos, prices, sizes or colours and what is in stock, so customers decide without calling you first.

  • Paying made easy on a phone

    As few steps as possible, big buttons, no surprises at the end.

  • Mobile Money and cards

    MTN MoMo, Airtel Money and cards, through a payment company you choose, tested with real payments before launch.

  • Delivery the way you do it

    Delivery areas, fees and pickup set up exactly as your business delivers.

  • Orders in one place

    Orders, stock and customers in one dashboard, with a message to you every time someone buys.

  • Easy to find on Google

    Each product and category gets its own page that Google can show in search results.

More than a website

Tools that do part of the work for you.

Triad does not stop at pages to look at. Every website comes with tools that serve your visitors, catch every enquiry and show you what is working.

  1. 01

    An assistant for your visitors

    A chat window that answers common questions day and night from your own information, in English, Kinyarwanda or French, and passes customers who are ready to you. The AI service has a small running cost, kept predictable with daily limits.

  2. 02

    Every enquiry captured

    Contact forms, assistant chats and taps on WhatsApp or call, saved in one place, with an instant email alert, so no customer slips through.

  3. 03

    A dashboard with plain reports

    One screen where you see your enquiries, how many people visit, which pages they read and what they click, plus a short summary each month.

  4. 04

    Submitted to Google

    Your pages submitted to Google for indexing, which means asking Google to add them to its search results, and Google Search Console set up in your business name, so you see what people search to find you.

Which tools your business needs, and how far each one goes, is agreed in your proposal. More about website assistants.

Found from day one.

A new website only helps once people can find it. At launch, Triad also sets up the places customers look before they reach your site.

  • Google Business Profile

    Your free listing on Google Maps, with your hours, photos, reviews and website. Created or claimed, then completed. Google confirms the business itself, which can take some time.

  • Social profiles that match

    Facebook, Instagram and WhatsApp Business set up or tidied, with the same name, hours, links and photos as your website.

  • Listings that fit your business

    Directories your customers actually use, chosen for your trade: for example Bing Places, Apple Business Connect, Rwanda Yellow Pages, or TripAdvisor for hotels and restaurants.

  • A link for reviews

    A short link to your Google review page, ready to send to happy customers on WhatsApp, because reviews help you appear on Google Maps.

Included when Triad builds your website. Posting, reviews, new listings and monthly reports after launch are part of SEO.

Straight answers

Can customers pay with MTN MoMo or Airtel Money?

Yes. A payment company that handles Mobile Money in Rwanda is connected to your shop, and Triad tests the whole payment from start to finish before launch.

What is WooCommerce?

WooCommerce is the shop part of WordPress, used by a very large number of online shops. It is where you add products, change prices and see orders, from a simple dashboard.

How much does an online shop cost?

It depends on how many products you have, the payment and delivery options and any special features. You get a written proposal with what is included and the price after a short conversation.

Can I add products myself?

Yes. You add products, change prices and follow orders yourself, and you get a walkthrough when the shop is handed over.

I already sell on Instagram and WhatsApp. Do I need a shop?

Not always. A shop pays off when you have many products, want orders and payments in one place, or want new customers to find you on Google. If WhatsApp ordering suits you better, Triad will tell you.