Websites, plugins and SEO in Rwanda Kigali Start a project

AI assistants for websites

Answer every visitor, even at midnight.

An assistant on your website that answers from your own information, asks the right follow up questions and hands warm enquiries to your team by email or WhatsApp.

Example LodgeAssistant

Hi, do you have a room for two this Saturday?

Yes, there are rooms free this Saturday. A double with breakfast is on the rates page. Shall I pass your dates to reception to confirm?

Yes please. Can I pay with MoMo?

Yes, MTN MoMo and Airtel Money are both accepted. Share your name and number and reception will send the details on WhatsApp.

An example conversation for a fictional lodge.

The quiet cost

Every business answers the same ten questions all day. Prices, opening hours, delivery, how it works.

An assistant answers those instantly, in English, Kinyarwanda or French, from the information you give it, and knows when to say "let me connect you with the team" instead of guessing. Your people spend their time on the conversations that need a person.

You are looking at one right now: Ask Triad runs on this website. Triad also built an AI assistant plugin for NSP Associates that answers questions about the firm and about taxes in Rwanda.

What it does

  • Answers from your information

    Your services, products, policies and the prices you choose to share. No guessing.

  • Knows its limits

    When something is not covered, it says so and points to a person.

  • Turns chats into enquiries

    Asks the right questions, then hands the conversation to you by email or WhatsApp.

  • Managed from WordPress

    A custom plugin, so your team updates what it knows from the dashboard.

  • Safe by design

    Usage limits, and your API keys kept on the server, never in the browser.

How a project runs

How Triad works
  1. Discover

    Your business, your customers and what the site must achieve.

  2. Plan

    Pages, features, price and schedule, agreed in writing.

  3. Build

    A private preview link, so you see the site take shape.

  4. Launch

    Go live, a walkthrough of your site, then ongoing support.

Straight answers

Will it give wrong answers?

It answers only from the information you provide and says when it does not know. You review what it knows before launch and can update it any time.

What does it cost to run?

Running costs depend on how many conversations it has. The proposal includes an estimate based on your traffic, and usage limits keep costs predictable.

Can it speak Kinyarwanda or French?

Yes, it replies in the language the visitor writes in. Quality is best when your information is also provided in that language.

Start a project.

Tell Triad about your business, what your website needs to do and your timing. You will get a reply with the next steps.

Based in Rwanda, working with clients anywhere. Kigali time