Website assistants.
Answers, around the clock.
A chat window on your website that answers customers’ questions by itself, day and night, using only the information you give it. When someone is ready to buy or book, it takes their details and sends them to you by email or WhatsApp.
Hi, do you have a room for two this Saturday?
Yes, there are rooms free this Saturday. A double with breakfast is on the rates page. Shall I pass your dates to reception to confirm?
Yes please. Can I pay with MoMo?
Yes, MTN MoMo and Airtel Money are both accepted. Share your name and number and reception will send the details on WhatsApp.
The quiet cost
Every business answers the same ten questions all day. Prices, opening hours, delivery, how it works.
An assistant answers those straight away, in English, Kinyarwanda or French, from the information you approve. When a question is not covered, it says so and offers to connect the visitor with you, instead of guessing. You spend your time on the conversations that need a person.
What it does
Answers from your information
Your services, products, rules and the prices you choose to share, prepared and checked with you before launch.
Knows when to stop
When something is not covered, it says so and points the visitor to you.
Turns chats into customers
It asks the right questions, then sends you the person’s details and what they need.
Easy to update
You change what it knows from your website dashboard, without any code.
Costs kept under control
Daily limits on use, and the keys to the AI service kept safely on the server, never visible to visitors.
Straight answers
How does an AI assistant know about my business?
You give it your information: services, prices you want to share, opening hours, common questions. It answers only from that, with instructions on what to do when it does not know.
Will it give wrong answers?
An AI assistant can make mistakes. Its instructions and approved information reduce that risk, and questions that need confirming go to you. You see example conversations before launch and can update its information any time.
What does it cost to run?
The AI service charges a small amount per conversation, so the cost depends on how many people use it. The proposal includes an estimate based on your visitors, and daily limits keep the cost predictable.
Can it speak Kinyarwanda or French?
Yes, it replies in the language the visitor writes in. It works best when your information is also provided in that language.
Before you decide.
An AI chatbot for your website: what it does and what it costs to run
Give the assistant your own facts, clear limits and a way to hand over to a person. Running costs depend mostly on how many conversations it has.
AI / 2 min readHow to connect WhatsApp Business to your website
Use the free WhatsApp Business app with a click to chat button on every page and a short prefilled message. Consider the paid WhatsApp Business Platform only when you need automated replies at scale.
WordPress / 3 min readWhen your WordPress site needs a custom plugin
Use a maintained existing plugin when it fits. Consider custom development when a specific workflow or integration has no suitable match.